Quality Assurance System Interface Design
Article written as a part of the Masters program in Public Health at Uppsala University, Fall 2016
Systematic Quality Assurance processes are common in US Pre-hospital care. The Uppsala County Ambulance Service, along with much of the Swedish healthcare sector, relies on an incident reporting system to identify adverse events and maintain legal compliance. A software platform was proposed to enable the capture and review of records meeting certain criteria, and a review of agency requirements was initiated. This report is the result of the process of applying interface design principles to the de novo implementation of a systematic Quality Assurance system given the constraints of a mid-sized (~14 unit days per day) ambulance service.